Aetna insurance
I take Aetna through Headway.
Your therapy sessions are still with me. Headway handles the Aetna insurance part.
Online therapy for adults physically located in New York State.
Billing
What Headway does
You enter your insurance information in Headway. Headway checks your Aetna plan, shows an estimate of what you may owe, and handles the claims.
That number is still an estimate. A deductible, coinsurance, or a change in your plan can affect the final cost.
Before the first session
Before we schedule, we check three things.
The exact plan
The company name alone is not enough. We need the full plan information.
Who gets the claim
Headway handles it for this plan.
What you might owe
We check for a copay, coinsurance, or a deductible you still need to meet.
What I work with
The plan tells us how to bill. It doesn't tell us what you need help with.
I work with adults dealing with anxiety, ADHD, burnout, people-pleasing, perfectionism, childhood trauma, and life transitions. You can read the services overview, or start with the pages on anxiety and overthinking and adult ADHD.
Out-of-network benefits
Out of network doesn't always mean you have no coverage.
Your plan may pay you back for part of an out-of-network session. That is different from your out-of-pocket cost. The insurer decides what counts, whether you have to meet a deductible first, and how much it will pay back.
Call the number on your card and ask: Do I have out-of-network benefits for therapy? Is there a separate deductible? How much of it have I met? How do you calculate what you pay back? Is there a deadline, referral, or approval I need?
Depending on the plan, I can send the claim for you and/or give you a superbill to submit. Talk to me directly if you want help making sense of what the insurer told you and deciding how to handle it. The insurer still makes the final decision.
Questions
Does Angela DeGiaimo take Aetna?
Yes. I take Aetna through Headway. Headway will check your exact plan and show an estimate of what you may owe.
Do Aetna clients work with Headway instead of Angela?
No. Your therapy sessions are with me. Headway only handles the insurance side.
What if my plan is out of network?
Your plan may still pay you back for part of the session. I can help you make sense of what the insurer tells you. Depending on the plan, I can send the claim for you and/or give you a superbill to submit. The insurer makes the final decision about what it will cover.
Still not sure what any of this means? Ask me.
We can talk through the plan, what still needs to be checked, and whether insurance or private pay makes more sense. Private pay is $160 for a 50-minute session.
See the full insurance overview.